At Norsang Store, a small family-owned business, we strive to ensure the highest quality and satisfaction with our print-on-demand products. Due to the custom nature of our items, we don’t have large stock and we have specific guidelines for returns and exchanges. we strive to ensure the highest quality and satisfaction with our print-on-demand products. Due to the custom nature of our items, we have specific guidelines for returns and exchanges.
Limited Reasons for Returns
We only accept returns for items that are:
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Significantly damaged
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Misprinted
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Have manufacturing defects
Customer Responsibility for Return Shipping
If you receive a defective or misprinted item, you will be responsible for paying the cost of shipping the item back to us.
Return Window
You must initiate a return within 30 days of receiving your product. Returns requested after this period will not be accepted.
No Exchanges for Size or Color Changes
Due to the custom nature of print-on-demand products, we do not offer exchanges for changes in size or color. Please ensure that you select the correct size and color when placing your order.
We appreciate your understanding and cooperation.